The other day, I was working from home and I could not understand why Crystal Reports was freezing all the time. Whatever I do, for example,click the database expert, create new formula,or select group expert or for that matter, anything, it would simply freeze. I went to the extent of uninstalling and reinstalling Crystal, but the problem persisted. Then, I figured out why the issue was being caused.
I use an extended monitor at work. Even though, I changed my display properties to work on a single monitor, Crystal still assumes there is an extended monitor attached. Phew! The solution is simple.
Go to the registry (type regedit in the command prompt, and hit enter). Select
HKEY_CURRENT_USER > Software > Business Objects > Suite 12.0 > Crystal Reports > Resizable Dialogs. Look at the Data column. Reset the parameters(only the ones you need to function normally) to 10,10,10,10. Once you exit the registry, Crystal will function normally.
NOTE: Since this solution involves making changes to the registry, use your own judgement in following my solution. You might want to consider backing up your registry as registry changes might cause serious windows problems
I use an extended monitor at work. Even though, I changed my display properties to work on a single monitor, Crystal still assumes there is an extended monitor attached. Phew! The solution is simple.
Go to the registry (type regedit in the command prompt, and hit enter). Select
HKEY_CURRENT_USER > Software > Business Objects > Suite 12.0 > Crystal Reports > Resizable Dialogs. Look at the Data column. Reset the parameters(only the ones you need to function normally) to 10,10,10,10. Once you exit the registry, Crystal will function normally.
NOTE: Since this solution involves making changes to the registry, use your own judgement in following my solution. You might want to consider backing up your registry as registry changes might cause serious windows problems
